Privacy Policy

Privacy Policy — Brenda Montgomery

Effective Date: 05 December 2025

Legal/Operating Name: Brenda Montgomery

Business Address: 6285 Northam Dr, Mississauga, Ontario, L4V 1X5, Canada

Email: [email protected]

Primary SMS Number (A2P): +1 513-982-5675

Voice/Forwarding Number: +1 (905) 243-1199

Website: https://healthybybrenda.com (opt-in page: https://healthybybrenda.com/business)

Brenda Montgomery (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit forms, communicate with us by text or phone, or receive our services.

1) Information We Collect

1) Information We Collect

Contact details you submit: Name, email address, phone number, city/province, and any information you provide through forms, applications, or messages.

Service & appointment data: Requested services, appointment dates and times, notes, purchases, and customer support communications.

Marketing preferences: Your opt-in and opt-out choices for SMS and email communications.

Usage data & cookies: IP address, browser/device type, pages visited, referring URLs, and analytics collected through cookies, pixels, and similar technologies.

2) How We Use Information

  • Provide, schedule, and manage services and appointments

  • Send confirmations, reminders, and service-related messages

  • Send educational content, wellness updates, and promotions (if you opt in)

  • Respond to inquiries and provide customer support

  • Improve website performance, security, and user experience

  • Perform analytics and troubleshooting

  • Comply with legal, regulatory, and tax obligations

3) SMS/Text Messaging Policy (A2P)

When you provide your mobile number and explicitly opt in through our website forms (including healthybybrenda.com/business), you consent to receive SMS/text messages from Brenda Montgomery, which may include: appointment reminders wellness or program updates educational and promotional messages

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • Reply STOP at any time to unsubscribe.

  • Reply HELP for assistance or email [email protected].

  • Program messages originate from +1 513-982-5675. Calls may forward to +1 (905) 243-1199.

  • Consent is not a condition of purchase.

4) Legal Bases (where applicable)

We process personal information based on: your consent performance of a contract (providing requested services) legitimate business interests (improving services and security) compliance with legal obligations

5) Sharing of Information

We do not sell personal information. We may share limited data with:

  • trusted service providers (CRM systems, scheduling tools, SMS/email platforms, analytics providers, payment processors)

  • government authorities when required by law

  • a successor entity in the event of a merger, acquisition, or business transfer

6) International Transfers

Some service providers may process information outside Canada (including the United States). Your data may be subject to foreign laws. We take reasonable steps to ensure appropriate safeguards are in place.

7) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. Data is retained only as long as necessary to provide services, meet legal requirements, or until deletion is requested (subject to lawful limitations).

8) Your Choices & Rights

  • You may request access to, correction of, or deletion of your personal information by emailing [email protected]. You may opt out of marketing communications at any time by:

  • replying STOP to SMS messages

  • using unsubscribe links in emails

  • contacting us directly

9) Cookies & Tracking

We use first- and third-party cookies for functionality and analytics. You can control cookies through your browser settings, though some site features may not function properly without them.

10) Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

11) Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for third-party content or data handling.

12) Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date above reflects the most recent version. Material changes may be highlighted where appropriate.

13) Contact Us

Questions about this Privacy Policy?

Email [email protected] Text/call +1 513-982-5675 (calls may forward to +1 (905) 243-1199)

Brenda Montgomery